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2020: Can I Transfer To Another Spartan Race, Another Person, Or Both?

Sometimes, things happen, and you're just not able to make an event that you had planned on. Not to worry, Spartan Race does allow you to defer your unused registration.

Directions for deferring all UK or Ireland events other than Midlands

Directions for deferring a registration for Midlands events ONLY

Special Considerations

 

Spartan Race Transfer Process (for all registrations other than Midlands)

Timelines:

  • 30 Days To Transfer Your Registration: You have up until 30 days after your originally scheduled race to transfer to a new event. 
  • The option to defer will be taken offline WEDNESDAY prior to the event as all of the bibs for the race weekend need to be prepared. It will come back online by Wednesday after the event once we are able to verify the bibs that have not been used.
  • Hurricane Heat events can be transferred up until MONDAY prior to the event. 
  • Kids events can be deferred up to the Wednesday night prior to the event. 

Pricing: 

  • To transfer your race, there will be a £20 transfer fee (not applicable for Kids races).
  • When you transfer your registration to a new event, you will be given a credit for the amount paid, minus any discounts (does not include insurance or service fees). For example, your race price was £100 and you had a discount for £25 off. You would receive a credit of £75 to use for your next race. When transferring, you will be responsible for any difference in price between the new race entry fee and your credit. 
  • Total - Upon checking out, the charges reflected will include the credit from your original price applied against the total of the new race entry fee. The remaining fees will include any remaining balance from your credit, the £20 transfer fee, the processing fees, and any applicable taxes. 
  • You will not be able to combine a transfer with any other coupons, offers, passes, or vouchers. 
  • The deferment credit is valid for single use on registration. Any deferment credit remaining after you sign up for the new event will be forfeited. It cannot be used for future events, Participant Insurance, processing fees, or merchandise.  
  • At this time, you can only transfer your race to another Spartan event within the UK or Ireland. 

Transfer Yourself To A New Race:

  1. Log into your Spartan Tickets account (select "Have an account? in the top right corner).
  2. Select the race you would like to transfer. Then click the gear on the right and click "Change Order". TSTRF1.png
  3. Select "Switch to a different event"
  4. Click "Edit" next to your current entry. UK_TRF.png
  5. Choose your desired time block (Elite, Age Group, Morning, or Afternoon). Note, you will only be able to transfer into heats that are not sold out. 
  6. Remember to join/create any desired teams for the new race and select your new preferred start time. 
  7. Enter your initials for the new waiver. 
  8. Click "Update Information" at the bottom. 
  9. The charges for the change will appear. Enter your payment information. 
  10. After completing the payment, you will be entered into the new race! 

Transfer to a New Person

  1. Log into your Spartan Tickets account (select "Have an account? in the top right corner).
  2. Select the race you would like to transfer. Then click the gear on the right and click "Change Order".  TSTRF1.png
  3. Select "Switch to a different person". 
  4. Enter the email address for the person you would like to transfer to. Please ensure there are no typos. 
  5. You will then pay the £20 transfer fee (includes a service fee). 
  6. Upon completing the payment, the new racer will receive a confirmation email with their race code. 
  7. They will use that code when signing up for their desired race in the coupon code section. 
  8. They will be responsible for any difference in price.

Spartan Race Deferral Process for Midlands ONLY

Timelines: 

  • 14 Days To Initiate Deferral: You have until 14 days AFTER your event to defer your UNUSED registration to a new event. You do not have to complete the process and choose your new event at this time, but you must initiate the deferment within 14 days.
  • 90 Days To Use Deferral Credit Towards New Race: You will have 90 days after the event you are transferring out of to sign up for your new event. The new event does not have to take place within those 90 days, you just need to complete the registration within 90 days (i.e., the new event can take place a year from now, but you must register for it within the 90-day window). The credit expires after 90 days and no further credit will be offered.
  • The option to defer will be taken offline WEDNESDAY prior to the event as all of the bibs for the race weekend need to be prepared. It will come back online by Wednesday after the event once we are able to verify the bibs that have not been used.
  • If the event you want to transfer to is not open for registration yet, you must still initiate your deferment within 14 days after your race. A deferment code/credit will remain in your ChronoTrack account, to be used for eligible events up to 90 days after the event you are transferring out of.
  • Hurricane Heat events can be transferred up until MONDAY prior to the event. 
  • Kids events can be deferred up to the Wednesday night prior to the event. 

Pricing:

  • At the time you defer your race, you are charged the flat deferment fee of £20 (Unless you are transferring a Kids registration).  
  • When you defer your registration to a future event, you will be given a credit for the amount paid, minus any discounts (does not include insurance or service fees). For example, your race price was £100 and you had a discount for £25 off. You would receive a credit of £75 to use for your next race. 
  • When you register for the new event with your deferment credit, you will be responsible for any price difference between the credit and the current price of the event you are signing up for. You will need to purchase any additional fees for the new event.
  • You will also not be able to use any discount codes, offers, or other credits when signing up for the new event. 
  • If you are deferring your entry to another person to use, you will still pay the flat deferment fee of £20. Whoever completes the new event registration with the deferment credit will be responsible for paying the price difference and Participant Insurance.
  • The deferment credit is valid for single use on registration. Any deferment credit remaining after you sign up for the new event will be forfeited. It cannot be used for future events, Participant Insurance, processing fees, or merchandise.  
  • At this time, you are only able to defer your entry to another Spartan event within the UK or Ireland. 

Process:

  1. Log into your ChronoTrack account - make sure to use the same email address you signed up with. 
  2. There you will find an "Upcoming" and "Past" race tab. Locate the race you would like to defer. 
  3. On the right side, click the blue "Change Race" button. If you do not see that button, please review the timelines section above. 
  4. When you click "Change Race", you'll have two options:
    Change to Another Race: this will allow you to move your Start Times WITHIN the same race date.
    Defer my registration for another event: this will allow you to withdraw from this event and receive a credit to use at a different Spartan event.
  5. You will then be asked to confirm the Race Deferral fee (£20) and to finalize that transaction.
  6. After payment, you will receive a confirmation of your deferral, with a coupon code that can be used to move to the next race of your choice. This coupon code is shown to you onscreen, emailed to you in a confirmation email, and saved for reference and use in the "Coupons" tab of your ChronoTrack profile. 
  7. When you're ready to register for your NEW race, simply go through the registration process as usual for the new event. Input the Deferral Code you received into the Coupon Code box during registration and you will be credited the appropriate amount. Any remaining fees (price difference, Participant insurance, processing charge) will be your responsibility at that time.
  8. To Defer To Another Person: Simply give them the code you received after deferring the registration for them to use on their entry. It does not need to be used for the same race. All timelines and pricing noted above will apply. 

*Note: When deferring to a new race or person, it is your responsibility to ensure that the desired race or heat is not sold out prior to completing the transaction. We cannot guarantee any specific time slots or heats. 

Special Considerations

  1. Trifecta Pass Registrations - If you signed up for a race with a Trifecta Pass, you will need to contact Customer Support at cs@uk.spartan.com for help deferring your race. You can only transfer to a race of the same distance (Sprint to Sprint, Super to Super, or Beast to Beast). Standard timelines and pricing (listed above) apply. 
  2. Volunteer Registrations - If you signed up for a race with a volunteer code and need to transfer please follow instructions on the volunteer FAQ here 
  3. Groupons - If you signed up with a Groupon voucher, your race is not eligible to be transferred. More information on that can be found here
  4. Season Passes - As a Season Pass holder, you are not able to transfer your entries. Transferring includes additional fees, and it would be more cost-effective to just sign up for your new race like normal with your pass. 
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