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How to Claim an Unclaimed Race Registration

 

Log into Ticket Socket to view your Unclaimed Ticket:

A. If you have already created your Ticket Socket Account:

  1. Log into your Ticket Socket account here
  2. Enter your email address (the same one you used when signing up for the race) and password.
  3. Click LOGIN.
  4. If you forgot your password, simply click "Forgot Password" and you will receive an email to reset it.
  5. When you log in you will see your Flexi pass and redemption code on the screen

B. If you have not yet created your Ticket Socket Account:

  1. To create a Ticket Socket account click here
  2. Enter the same email address you used to register for the race
  3. Create a new password
  4. Confirm password
  5. Click REGISTER

Once in your Account: 

  1. Click "Claims" on the left-hand side.
  2. Click "Claim This Ticket".
  3. Enter your information and complete the claim.
  4. You will then be registered for the race!

If you sent an unclaimed ticket to an incorrect email:

  1. The purchaser of the ticket will need to log into their Ticket Socket Account
  2. Once in your account click the "Ticket Claim" tab on the left of your account
  3. Click the "View Recipients" tab
  4. You can then change the email address attached to the unclaimed tickets.
  5. Once you change the email address your friend will be sent an email with information on how to claim the ticket.

 

 

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